Conditions of Use

Returns

We offer a refund for any full priced garment if you are not happy with your purchase, any Item must be returned to us within 7 days, be unworn with original tags intact and in the original packaging. Garments that have perfume odours, deodorant/alcohol stains etc will not be refunded.

Sale/discounted items must be returned within 7 days and will be on an exchange or credit note only.

Personal items such as hair extensions must be in the original packaging and unopened.

Shoes must be returned in the original boxes.

Refunds to credit cards will only be made once the goods have been received by us and checked.

Please contact us via email at sales@dress-diva.co.uk or call 01786 445800 quoting your order number to arrange a return.

Returns Address

Dress Diva 48 Upper Craigs Stirling FK8 2DS

This returns policy does not affect your statutory rights